Terms and Conditions
Payless Romania
Inclusions
Unlimited Mileage
Collision Damage Waiver (CDW)
Theft Waiver (THW)
Third Party Liability Insurance (TPL)
Personal Accident Insurance (PAI)
24h Roadside assistance
Rental Rates + VAT
Premium location FEE
First Additional Driver
Airport Surcharge
Road Tax
Terms and Conditions
Drivers Age
Minimum driver’s age is 21 years and the maximum driver's age is 65 years.
A young driver surcharge of EUR 5 + tax per day up to a maximum charge of EUR 50 + tax per rental will apply for drivers under 24 years.
A senior driver surcharge of EUR 5 + tax per day up to a maximum charge of EUR 50 + tax per rental will apply for drivers after 65 years.
Drivers License
The renter and the driver have to be in possession of a valid driving license for at least 1 year with no major endorsements. Also, a valid ID card or passport would be required at time of pick up.
Driver's holding UK driving license will be subject to DVLA check.
An International Driver’s License (IDL) is not required.
All driving license requirements and age restrictions are valid for both, the principal driver, and all additional drivers.
Insurance Coverage
Collision Damage Waiver (CDW)
CDW is included in your rental amount.
Collision damage waiver reduces the customer’s damage responsibility to the excess/deductible amount.
The maximum excess amount of CDW depends upon the vehicle groups: MDMR - 1300euro
HDMR- 1300euro
ECMR- 1300euro
CDMR - 1400euro
IDMR- 1300euro
CDAR - 1400euro
DCMR - 1400euro
DCAR - 1400euro
FDAR - 1500euro
FWMR - 1400euro
FWAR - 1400euro
SDMR - 1400euro
SFMR - 1500euro
IFMR - 1500euro
PDMR - 1500euro
LDAR - 2000euro
LFMR - 2000euro
SVMR - 2000euro
Theft Waiver (THW)
THW is included in your rental amount.
Theft Waiver reduces the client's financial responsibility for loss or theft to the vehicle to the sum of the excess/deductible amount.
The maximum excess amount of THW depends upon the vehicle groups:
MDMR - 1300euro
HDMR- 1300euro
ECMR- 1300euro
CDMR - 1400euro
IDMR- 1300euro
CDAR - 1400euro
DCMR - 1400euro
DCAR - 1400euro
FDAR - 1500euro
FWMR - 1400euro
FWAR - 1400euro
SDMR - 1400euro
SFMR - 1500euro
IFMR - 1500euro
PDMR - 1500euro
LDAR - 2000euro
LFMR - 2000euro
SVMR - 2000euro
Third Party Liability Insurance (TPL)
It is included in your rental amount.
Insurance coverage for the vehicle rented includes Third Party Liability with a maximum cover for personal injury or material damages.
Personal Accident Insurance (PAI)
It is included in your rental amount. Personal Accident Insurance provides cover against the consequences of an accident.
Excess Reduction
In the event of an accident, Super Collision Damage Waiver (Super CDW) reduces your excess amount up to a small manageable amount.
The price of Super CDW varies according to the vehicle groups which is as follows:
EUR 14 per day - For economy (2/4 door) vehicle groups.
EUR 17 per day - For compact (4-5 door, manual) vehicle groups.
EUR 19 per day - For compact (4-5 door, automatic), standard (4-5 door) and luxury (4-5 door) vehicle groups.
EUR 21 per day - For premium (4-5 door) vehicle groups.
EUR 25 per day - For standard SUV groups.
EUR 30 per day - For luxury SUV and standard Van groups.
Please Note: If the renter opts for Super CDW the deposit will be EUR 150 which will be blocked on the renter's credit card.
It may not cover Glass, tyres and other accessories. Super CDW is optional and can be purchased at the rental desk. For more information please check at the rental desk.
Fees - paid locally
Airport fee is included in the rental amount.
Any crossing over Bucharest Toll road DN5, DN2A, A2, must pre-pay toll with a charge of 10euro + VAT, per crossing via local Authorities of car rental company, ptior to crossing. Please note that failure to pay toll tax will incur fine of 20euro+ VAT.
GPS: 5 euro VAT included per day, maximum 50euro per rental.
Child Seats: 5 euro VAT included per day, maximum 50euro per rental.
Snow Chains: 5 euro VAT included per day, maximum 50euro per rental.
Additional driver: First included in rates, for second 5 euro VAT included per day maximum 50euro per rental.
Administration FEE: 50euro + VAT, in case of fines or refueling.
Smoking / Eating inside the car tax: 100euro + VAT
Out Of Hours for Sibiu, Cluj and Timisoara (08:00pm – 08:00am): 20euro + VAT
Winterization Fees
During the selected dates (1st November to 31st March).
Winterization Fee is applicable for a charge of EUR 3 + VAT per day up to a maximum charge of EUR 50 + VAT per rental.
The cost of Winterization Fee is not included with the car you've selected.
Fuel Policy
The vehicle will be supplied with a full tank of fuel and must be returned full. Otherwise, missing fuel in addition to a refuelling charge of EUR 50+ VAT per rental will be charged on your return. If customer brings back empty then supplier will charge the customer for a higher tariff.
Fuel charges are payable at the rental desk unless otherwise stated. Supplier's fuel policies change from time to time, please confirm at rental counter.
Please Note: Tank deposit of EUR 150 per rental will apply.
Breakdown Assistance
24 hours roadside assistance is available for all rentals for Romania. Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire.
Mileage Policy
Unlimited for Romania.
Mileage limitation (300km/day) for Cross Border rentals.
Cross Border Travel
Cross border travel is allowed to all European Union Countries and an additional charge of EUR 100 + VAT per rental depending on country will apply. Please check at the rental desk for more information.
Roadside assistance is not included outside of teritory of Romania.
Tax Rate
Tax (VAT) is included in the rental price. However, for all the optional extras or special equipment, or extra services, Tax would be levied separately.
Payment Methods & Deposit
All major credit cards such as Visa/Mastercard are accepted.
Debit cards and Cash are accepted for rental payment.
AMERICAN EXPRESS credit card is not accepted.
Credit card should be valid for a minimum of 3 months from the day of rental and must be physically available at time of vehicle collection. The credit card should be under the lead driver's name only.
Any transaction made at rental desk will be processed in RON (Small differences may occur due to exchange rate).
Deposit
A refundable deposit varying from EUR 1300 to EUR 2000 (depending on the vehicle group) plus rental amount is held from the credit card at the time of rental until the vehicle is returned.
Delivery and Collection
Otopeni Airport – shuttle bus service
Bucharest City Office – on site
Cluj Airport – shuttle bus service
Sibiu Airport – in terminal
Timisoara Airport – in terminal
Pick up & Drop off
Pick up and drop off car is free of charge during office hours - outside office hours a fee is applicable. Customer is fully responsible for repair costs for any damages detected on the car not clearly marked on the rental agreement. a representative from the rental company may not be present at time of return. Customer agrees that any charges that may be observed during the inspection of the vehicle can be debited renter later; but not more than 48 hours after return of the vehicle.
Cancellation Policy
Cancellation is free of charge.
Out of Hours
After 1 hour deviation from the confirmed pick up / return hour incure a charge of 20euro + VAT, paid locally.
Out of Hours service at Airport (Sibiu, Cluj and Timisoara) is available for a charge of EUR 20 + VAT per rental, paid locally.
Flight number must be provided for Airport pick ups.
We strongly recommand to contac your rental provider in case of any time charge.
One Ways
ONE WAY RENTALS ARE PERMITTED BETWEEN CLUJ,TIMISOARA SIBIU AND BUCHAREST AIRPORT LOCATIONS DURING NORMAL BUSINESS HOURS. DROP OFFS ARE NOT PERMITTED ON MAJOR HOLIDAYS. CHECK WITH THE AGENT AT THE TIME OF RENTAL FOR DETAILS AND DROP LOCATIONS. ONE WAY FEE AMOUNT IS 100 EURO VAT INCLUDED PER RENTAL.
Extras
Confirmation of Special Equipments depends upon the availability at the rental desk even when booked. No charge made locally for unavailable items.
If the customer return the car extremely dirty will be charged with 50euro + VAT, paid locally.